RTB Update: March 25, 2020

Terra Crest Residents,


On March 25, 2020, the Provincial Government has announced a temporary ban on evictions and a rent freeze, prohibiting rent increases for the next 4 months.

If you have received a rent increase for April 1, you have received a notice from us that we have cancelled those increases.  We will also be cancelling all rent increases effective May 1, June 1 and July 1 and providing notice to those residents affected.

The Provincial Governments announcement on March 25, 2020 included some adjustments to procedures, some of which we had already been communicated to you and others that we encourage our residents to adopt.  This includes limiting the number of peoples accessing common areas like the laundry room or elevator, or restricting access entirely to common spaces like lounges and courtyards in order to encourage social distancing and slow the spread of the virus.

Our staff continues to take extra steps to sanitize high-touch surfaces, including door handles, mailbox counters, elevator buttons, railings etc. in common areas. Also, as a safety precaution, we will no longer to entering units for routine inspections, however, will maintain access in the case of emergency, such as a fire or flood. Regarding repair requests, we will prioritize urgent repair requests but defer non-urgent in-suite repairs and maintenance. 

For more information, we encourage you to visit:

https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies

Terra Crest Property Management